Manager(296 words)

What characterizes a manager? And what defines a manager?

Managers are responsible for contribution. Function rather than power has to be the distinctive criterion & the organising principle.

A manager does not “handle” people; but instead motivates, guides, organises people to do their work. The tool – the only tool – to do all this is the spoken or written word or the language of numbers. It does not matter whether the manager’s job is engineering, accounting or selling. To be effective a manager must have the ability to listen & to read & the ability to speak & to write. Managers need skill in getting their thinking across to other people as well as skill in finding out what other people are after. Managers have to learn to know language, to understand what words are & what they mean. Without ability to motivate by means of the written & spoken word or the telling number, a manager cannot be successful.

They demand exacting workmanship of themselves as well as their subordinates. They set high standards & expect that they will be lived up to. They consider only what is right & never who is right. And though usually themselves quite brilliant , they never rate intellectual brilliance above integrity in others. The manager who lacks these qualities of character – no matter how likeable, helpful, or amiable, no matter even how competent or brilliant – is a menace & should be adjudged “unfit to be a manager”.

And the function that distinguishes the manager above all others is the function no one but the manager can perform. The one function the manager is uniquely expected to make is to give others vision & ability to perform. It is vision & moral responsibility that, in the last analysis, define the manager.